Privacy Policy

Information We Collect

We collect information you provide directly when creating an account, including your name, email address, profile photo, and learning preferences.

Usage Data: We automatically collect information about how you use the platform, including pages visited, features used, session duration, and device information.

Cookies: We use essential cookies for authentication and session management, and optional analytics cookies to improve the platform experience.

How We Use Your Information

• Provide and maintain the ETUTOR platform
• Match you with tutors based on your preferences
• Generate AI-powered study plans and recommendations
• Process payments and manage subscriptions
• Send lesson reminders and platform updates
• Improve our services through aggregated analytics

Third-Party Services

We integrate with trusted third-party providers to deliver our services:

• Supabase — Authentication and database hosting
• Stripe — Payment processing
• Google AI (Gemini) — AI tutoring and study plan generation
• LiveKit — Video classroom infrastructure
• Sentry — Error monitoring and performance tracking

Each service operates under its own privacy policy and we only share the minimum data required for them to function.

Data Retention & Security

We retain your personal data for as long as your account is active. If you delete your account, we remove your personal information within 30 days, except where required by law.

We use industry-standard security measures including encryption in transit (TLS), encrypted database connections, and role-based access controls to protect your data.

Your Rights

You have the right to:

• Access — Request a copy of your personal data
• Delete — Request deletion of your account and data
• Export — Download your data in a portable format
• Correct — Update inaccurate personal information
• Opt-out — Disable optional analytics cookies at any time

Contact

For privacy-related inquiries, contact us at support@etutor.studybitests.com.